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Cognigy

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Cognigy is a German enterprise conversational AI platform specializing in AI agents for customer service and contact center automation. It is widely used by large enterprises in Europe and the Americas for voice and chat automation at scale.

Data Sheet

Slugcognigy
Platform Independent / Self-hosted
Categories Customer Support, Finance & Business
URLhttps://www.cognigy.com
Pricing Modelpaid
Starting PriceEnterprise quote
Rating4.4 / 5.0
Capabilitiestext, voice, tool-use
API AvailableYes
LanguagesEnglish, German, French, Spanish, Dutch, Italian, Portuguese, Polish, Russian, Japanese, Korean, Arabic, Chinese (Simplified)
Model InfoCognigy NLU + generative AI augmentation; specialized voice AI infrastructure
Statuspublished
FeaturedNo
Last Verified2026-04-08