Forethought
Visit →Forethought is an AI customer support platform (multi-agent system: Discover, Solve, Triage, QA, Copilot) acquired by Zendesk, with the deal completing March 26, 2026. Sold since June 2026 as "Forethought AI agents by Zendesk," integrated into Zendesk's support suite rather than operating as a fully independent product.
Data Sheet
| Slug | forethought |
| Platform | Independent / Self-hosted |
| Categories | Customer Support, Productivity |
| URL | https://forethought.ai |
| Pricing Model | paid |
| Starting Price | Custom |
| Rating | 4.2 / 5.0 |
| Capabilities | ticket triage, generative AI, agent assist, self-service, Zendesk integration, Salesforce integration, knowledge base |
| API Available | No |
| Languages | English |
| Status | published |
| Featured | No |
| Last Verified | 2026-08-03 |
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