Freshchat
Visit →Freshchat is Freshworks' customer messaging and AI chatbot platform for live chat, bots, and proactive messaging. It integrates natively with Freshdesk and the broader Freshworks CRM suite, with a free tier supporting up to 10 agents.
Data Sheet
| Slug | freshchat |
| Platform | Independent / Self-hosted |
| Categories | Customer Support, Productivity |
| URL | https://www.freshworks.com/live-chat-software/ |
| Pricing Model | freemium |
| Starting Price | Free (up to 10 agents); $19/agent/month |
| Rating | 4.2 / 5.0 |
| Capabilities | text, tool-use |
| API Available | Yes |
| Languages | English, Spanish, German, French, Portuguese, Dutch, Italian, Japanese, Korean, Chinese (Simplified) |
| Model Info | Freshworks Freddy AI (proprietary NLU + generative layer) |
| Status | published |
| Featured | No |
| Last Verified | 2026-04-08 |