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LiveChat

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LiveChat is a customer service platform used by over 37,000 companies, combining live chat with AI-powered bots via its ChatBot product. Known for clean UI, strong eCommerce integrations, and an extensive partner ecosystem.

Data Sheet

Sluglivechat
Platform Independent / Self-hosted
Categories Customer Support, Productivity
URLhttps://www.livechat.com
Pricing Modelpaid
Starting Price$20/agent/month (LiveChat); $52/month (ChatBot)
Rating4.5 / 5.0
Capabilitiestext, tool-use
API AvailableYes
LanguagesEnglish, Spanish, French, German, Portuguese, Polish, Dutch, Italian, Russian, Japanese
Model InfoRule-based story flows with NLP intent detection; ChatBot product separate
Statuspublished
FeaturedNo
Last Verified2026-04-08